Thank you for choosing Dubbo Observatory.

Please check your tickets immediately after your purchase to ensure you ordered the correct date and session time.

If you made an error, contact Dubbo Observatory immediately within the hour by email starr_peter@hotmail.com or phone 0488 425 940. If you do not turn up at the wrong session you won't be permitted entry and we cannot issue you a refund or credit.

Please pass this information and the tickets on to all other people you have purchased tickets for.

You will see the transaction on your card statement under the name iwannaticket or Fringe Innovations which is their company name. They sell tickets on our behalf.

If you have any questions, please contact Peter Starr at Dubbo Observatory on 0488 425 940 or email starr_peter@hotmail.com. Please don't contact iwannaticket as they only forward the enquiry to us and we may only receive it several days later.

Our address is 17L Camp Rd. Dubbo. It is 8.5km from the town centre. 

You must have your own transport to come to the observatory. Do not rely on a taxi. We find 50% of the time they do not pick you up when it is time to go back to Dubbo.

Please do not use Google for directions, it may tell you to go into the Zoo which is incorrect.

From Dubbo head south along the Newell Hwy. Turn left onto Obley Rd & drive for 3.3km (do not turn into the Zoo which is also called Camp Rd). Turn right onto Camp Rd & proceed another 1.3km. We are on the left after rhino lodge and before the Winery. You may see some kangaroo signs. They aren't joking so take your time.

If you are travelling from the Zoo accommodation, exit the Zoo at Obley Rd, turn right, then right onto Camp Rd. Do not ask google for directions thinking you can walk and take a short cut from Zoo accommodation. 

If you are travelling from the Red Earth Estate Winery, or Rhino Lodge, please drive, it is not safe to walk on Camp Rd as it is a 100km/hr road. Drivers may not see you in the dark.

Doors open approx. 15 mins before start time. Don't arrive any earlier as you would be standing around in the cold. We are busy setting up and calibrating equipment then so we can start on time.

As soon as you park, please turn all of your car lights off, as it affects the viewing through our telescopes.

You won't be allowed entry if you are late as we you have missed the important safety talk and directions how to use the telescopes. The door will be locked and we won't be able to answer the phone after start time as I will be busy with the other guests. Please organise your travel and dinner with this in mind. We don't recommend you rely on a Taxi as they are sometimes unreliable with their timing. Try to arrive 15 minutes before. Sometimes we show the odd object through the telescope while we wait for start time. 

No smoking permitted onsite including the carpark.

If it is overcast or raining at start time, you have the choice of 3 options;

Option A) We issue you a credit to a future session of equal value where tickets are available. You can't book a  future session that is already sold out. The credit is to be used within the next 3 years and you can transfer it to other people. If the new night you book is cloudy again, you have the option of another credit to a future session or you can attend the session. We recommend you book on or close to the day when you are sure about the weather conditions.

Option B) We start with our astronomy presentation and extend this if it remains overcast. If we cannot show you anything through a telescope by the end of the show due to cloud cover, we do our alternate program which is an astronomy talk.  Quite often is does clear a bit so we can see some things.

Option C) A refund excluding the booking fee.

Present your tickets to the tour guide when entering. Either a printout or show on your smartphone. There is limited phone coverage with some phone networks, so load the tickets on your phone before you come.

Every person attending requires a ticket regardless of age.

Children must be accompanied by an adult with a ticket.

50 tickets are issued per session. We sell any of the unsold tickets at the door. If the show is sold out, we won't be able to add extra people.

You must wear enclosed shoes. You won't be permitted to enter the observatory to view through the main telescope otherwise.

The experience is outdoors so please dress according to the weather conditions.

It can get very cold in the evenings and you are outside for at least an hour. Please wear lots of warm clothes. A beanie, scarf, & gloves are great for keeping your body heat in. We can't have heaters outside as this affects the viewing.

Please don't have children wear the shoes with flashing white lights which flash when they take a step. This applies to any glow in the dark things people may wear. They do look cool at night but they detract from the viewing quality of the sky for others that visit and can affect their night vision. We will ask you to take them off or put some tape on the lights.

As it is dark, be careful when walking around in the dark. If you need a torch light to aid you, request to borrow a red torch light from us.

No running in the dark. If you are bringing children, keep them with you at all times.

Stay in the confined areas, do not wander off as it is darker outside these limits. We are out in the bush so you don't know what critters are there like snakes.

There is a trip hazard and a low level hazard when entering and exiting the observatory where the main telescope is. It is a small doorway. Wait outside the door until one of our guides takes you in then back out. You need to watch your head and your step. There is also a large heavy counterweight that balances the telescope. Careful when you walk in. The position of the counterweight can change through the evening depending what elevation and direction the telescope is pointing at. Keep children with you and have them watch their heads and be orderly when inside the observatory. Make sure they do not fiddle with the equipment in there especially the counterweight.

We can get green frogs in the toilets and bathrooms. Don't be alarmed when you see one, they are harmless.

On busy nights it can be quite crowded. Be respectful of others, social distance, and cover your mouth if you need to sneeze or cough

If you wish to cancel for any reason, a refund is only given if we can resell your ticket. The ticketing fee is non-refundable.

To cancel, please send an email to starr_peter@hotmail.com Do not email iwannaticket as they may take several days to respond and only forward the request to me. 

You need to purchase new tickets to the new session. A refund for the old tickets is given if we can resell your tickets.

Contact me at starr_peter@hotmail.com or call 0488 425 940 for all cancellation requests. 

Do not email iwannaticket as they will only forward it to me a few business days later and will be too late to resell your ticket.

If you are bringing a DSLR Camera or SD Card for an astrophotograph.

If you bring a compatible DSLR or Mirrorless Camera or if you bring a standard size SD card we take one photo per camera of tan emission nebula. They are quite colourful. If its a bright moonlit night we take a photo of the Moon instead as the nebulae do not photograph well when the background sky is bright.

We also sell SD cards and we take 2 photos if you do that using our canon camera.

The DSLR camera needs to be a Canon, Nikon or Sony. If you have a different one, we can take the SD card out and take a picture with my canon camera if the SD cad is the right size.

Mirrorless is fine as well for Canon and Nikon only if you have the adapter that fits the older DSLR lenses.

Sony mirrorless is fine without any adapter.

Please know the settings on your camera (manual, ISO, exp time) otherwise we may run out of time to take a photo. 

Ensure ethe camera can take a photo without the lens attached. Some mirrorless cameras you need to set this in the menu.

We need to be able to focus the camera in live view. We need to be able to zoom in on the star in live view. Some cameras like Sony you have to set this in your menu.

If you are bringing an SD card to use in our camera, it needs to fit a canon camera so not the micro-SD card, it is the standard size SD card. Make sure it works before you come. Sometimes we find they don't work. 

If it is cloudy, we won't be able to take the photograph. 

We do sell photos that we have taken through the telescope if you don't have a camera. We take 1 photo for you of a colourful nebula unless the Moon is visible in which case, we photograph the Moon. Photographing planets do not work with a DSLR camera.

If you have the coordinates of a star you want to see, please contact me a day or more in advance with the coordinates so I can prepare. I am happy to show you your star.

Night Sky & Telescope Viewing - March 2026

Please pass this information to the other ticket holders.

The transaction will appear on your card statement as from IWannaTicket. They sell the tickets for us.

Please check your tickets immediately to ensure you ordered the correct date and session. If you made an error, contact the observatory immediately by email starr_peter@hotmail.com or phone 0488 425 940. If you do not turn up at the correct session and have missed it, we cannot issue you a refund.

Our address is 17L Camp Rd. Dubbo. It is 8.5km from the town centre. From Dubbo head south along the Newell Hwy. Turn left onto Obley Rd & drive for 3.3km (do not turn into the Zoo which is also called Camp Rd). Turn Right onto Camp Rd & proceed another 1.3km. We are on the left after rhino lodge and before the Winery. You may see some kangaroo signs. They aren't joking so take your time.

Arrive about 5 minutes prior to start time. If you arrive earlier, the front door maybe locked as maybe conducting a session prior to yours. 

Show your tickets on arrival on your phone. There is no need to print the tickets. Download the tickets & save on your phone before you come as you may not have phone access at the observatory.

The experience is outdoors so please dress according to the weather conditions. In winter it can be extremely cold at night. Please wear as much clothing as you can including a scarf, and beanie. There is no heating outside as it interferes with the clarity of viewing. Check our website on the day and it will provide a forecast of the temperature.

In Summer, it can still be cool late at night so dress accordingly. Best to cover up as we can get some mosquitoes so apply aerogard before coming and wear closed shoes, long pants, long sleeve shirt. 

If you are bringing children, don't let them wear those shoes that illuminate when they walk. They look cool at night but they interfere with viewing the night sky for others.

We do cancel the show if its overcast or raining at the time of the show. We make a decision close to start time. A refund is given. If you are coming by taxi, call beforehand if the sky looks cloudy.

We also may cancel the show if the tour guide is sick, A full refund is issued.

If you wish to cancel for any reason, a refund excluding the booking fee is given if you give more than 3 days notice by emailing starr_peter@hotmail.com

Do not email the ticketing agency, they can only get back to you the next business day at the earliest just to tell you to email me.

If less than 3 days notice is given, a refund is only given if we can resell your ticket.

If you wish to move to another date, 3 days notice is required. If less than 3 days notice is given, we can only move it if we can resell your ticket.

Please see our website under Premium tour on what cameras are compatible and what settings you need to know. We wont have time during the session to work out your camera so important to be prepared. You can bring an SD card or purchase one here if you dont have a camera. Our Camera is modified for Astronomy and gives superior images.

We can do this if its in the sky and bright enough. Please let us know the coordinates at least a day in advance so I can prepare.

Your eyes need to be dark adapted to view objects at their best.

It takes 10 minutes in the dark for your eyes to get dark adapted.

If you look at a white light your eyes lose their dark adaption for 10 minutes.

So don't look at your mobile phone screen, use a white torch or camera flash.

When you look, have your eye a centimetre or 2 back away from the eyepiece. If you see nothing, move your head slightly up and down to get the right angle.

 Do not look directly at the object of interest. Look next to it or wander your eye back and forth across the field of view. You will see objects 5 times brighter and more detail.

The longer you look through the eyepiece the better view you will get, so do take your time.

Everyone's eyes are different, and so what is in focus for one person maybe out of focus for another person. If you wear glasses for distance vision, do wear them, otherwise everything will be out of focus. You can tell a star is out of focus if it has a black spot in the middle of it. If this is the case just let me know and I will show you how to adjust the focus. For the main telescope this can only be done electronically using the computer.

Our eyes do not see colour in dim light. If the object is bright enough you will see colour. You will not see colours in most objects. Cameras do see the colour in dim light.

Binoculars are available for adults only as they are expensive and delicate pieces of equipment and not toys. When using, please have the strap around your neck.

You will be surprised what you can view through them We will give you are tour of the sky with them.

Feel free to lay back on the banana lounges, and rest your elbows on your chest, to help keep the binoculars steady.

Premium Tour

Night Sky & Telescope Viewing - June 2026

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